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Delete your account

You can delete your WorkouTeam account at any time, in the app or from this page, without installing anything.

In the app

  1. Open WorkouTeam and sign in.
  2. Go to Profile and tap Delete account.
  3. Confirm the deletion.

On the web

Enter your account email (the one you use for the sign-in code or your Google or Apple account), receive a code at that address and confirm. The page is in Portuguese.

Request deletion on the web

What happens

  • You are signed out of all devices and removed from your groups right away.
  • Your profile, workouts, plans, posts, photos and support tickets are permanently deleted within 30 days. Copies of your plans that other people already made stay with them.
  • Records that the law requires us to keep are retained for the period described in the privacy policy.

Before you delete

  • A subscription bought in an app store is cancelled in that store: deleting your account does not stop the billing.
  • If you are a group admin, transfer the admin role or close the group first.
  • If you want a copy of your data, export it in the app first (Profile, Export my data).

Retention periods and exceptions are described in the privacy policy.